Guide
MOI

Overview

5min

Prerequisites

  • You must have a valid Klevu API Key for each store that you want to set up MOI for. The API key can be obtained by registering an account with Klevu.
  • MOI as an add-on must be enabled for the respective API key. Please reach out to the Klevu support team to setup & activate MOI.



Endpoints

Posting a conversation

All requests must be sent to the following endpoint as POST requests. The body submitted must be a valid Json payload.

Posting a feedback

Any conversation specific feedback must be sent to the following endpoint as POST requests. The body submitted must be a valid JSON payload.



UI Elements

Before we get into understanding API, let us review the different UI elements and what we call them. Throughout the documentation, you will see suggestions on what bits of request/response to use for what UI elements.

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Updated 04 Mar 2024
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